UAE online visa approved but not issued.Next step? (Muscat)

Hi,

I had applied online for an UAE visa about 2 weeks ago. The visa status has been updated as "approved". However, there is no further update, and the visa has not yet been issued.

Has anybody else faced this same problem? Does anybody have any idea on whom to contact, to follow up on this matter?

Any tips/advice on how to follow up this matter would be greatly appreciated.

Thanks in advance.