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Deuxième Titre de Séjour (Paris)

Hello Everyone!

SO I have a bit of a problem with my titre de sejour, which expired 10th October... I submit my papers 5 months ago and didn't receive any answer form the prefecture, then I submit it back because they didn't know where my papers where, is been already one month since that happen and still no news! So my questions are... am I still like in tourist visa for now?
can I leave france for xmas and then come back?
what am I suppose to do in this cases when the prefecture just told me to wait they can't do anything....
So frustrating...
thanks!
Monte Flores
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