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Online Mystery Shopping - Work from home Australia (Perth)

Online mystery shopping - Working from home – 4 online mystery shoppers needed

Are you a stay-at-home mum, student or you are available for 2 hours a day, 5 days a week and live near to a post office?

BVA is an international market research company based in France. BVA mystery shopping is one of the departments of the company. We do mystery shopping in France and all over the world.

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Objective of the project:
Measure service quality of merchants who sell their products online via a large search engine. This search engine is our client.

• Shopper’s profile we look for:
- You are available for 1 to 2 hours a day but it is flexible. It really depends on your own schedule and organization. For example, you can be available one hour in the morning and one hour in the evening.
- You are used to using computers, making screenshots.
- Very organized and meticulous.
- You have time to go to the post office.
- You are used to purchasing online and you are able to receive packages at home or at your workplace.

• What you need to do (2 scenarios):
1. Main scenario – Mystery shopping PURCHASE (MS)- You purchase an item from a preselected website, receive the item and then (depending on instructions) either return it to the merchant for reimbursement or donate it to the preselected charities. For the first month, you do need to do the purchases with your money and wait for refund from us or from the merchant but starting from the second month, we will send you money in advance for your to do all other purchases.
2. Customer Service by Phone Call or by Email.(CS) – You contact a preselected merchant by phone or email (depending on instructions) in order to raise a simple question on the Merchants' Retail Policy or a specific product. For example, “Do you offer gift receipt?”, “Is it possible to have the item delivered within 4 days?”
3. Fill out online questionnaires.
The questionnaire is simple and short.
• Fieldwork:
12 Online purchases per week Protected content tasks per week.
• Duration:
3 months.
• Payment:
- About Protected content dollars per week or more.) We send the payment in euros and you will receive them in Australian dollars without charges.
The payment would be done by paypal or via bank transaction in the beginning of each upcoming month for the work done in the previous month.

If you are interested, please send your resume to Tina Truchet Protected content . Protected content
Attention: You must be a local Australian citizen or you are able to prove that you have the legal right to work in the country.

Kind regards,
Tina

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