Amazon is searching for candidates with languages for HR jobs
German / French / Polish / Czech
Work on and support key employee life cycle processes such as new starters, data management, absence management, transfers and leavers.
Input, update and maintain all HR related data via PeopleSoft in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required (for example leavers, address changes, …)
Generate and administer documents based on given frameworks and participation guidelines for all countries/companies/organization supported by the Shared Services Hub
Understand processes and program regulations and the way they have been translated into existing technical environment
Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
Meet setup SLA and KPI
Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
Deal with escalations from the Tier 1 HR Shared Services Team who will be the first point of contact for all HR queries into the Shared Service Centre.
Participation in the continuous improvement of HR processes.
Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
Be part of a team that actively seeks customer feedback to improve levels of service.
Fluent in English and German / French / Polish / Czech, other European language is an advantage
Bachelor degree or equivalent work experience
Protected content of work experience in HR / similar role preferred
Experience of working in a transactional / process based environment
Experience working in multinational company
Experience working with KPI and SLA
Computer literacy (Excel, Work, PowerPoint, Outlook)
Ability to work in international teams where team members are in different locations and belong to different cultures.
Ability to work with confidential information
Ability to work in changing environment
Please contact me if you're interested.