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Marketing and Sales Internship in UK! (Regensburg)

Hello everyone! There is an interesting paid internship opportunity starting from March in Birmingham, UK! This is a great opportunity for recent graduates or students looking for an internship. You will closely work together with our Marketing and Customer Service department in our head office, ensuring a smooth running of the day to day business as well as keeping our customers happy and satisfied.

Requirements:
- Fluent in German as well as English (spoken & written), additional languages would be an advantage (French, Spanish)
- Confident in dealing with customers in a B2C environment via telephone and Email
- Good communication skills
- Ability to work on own initiative and to prioritise tasks
- Readiness of mind and flexibility
- Attention to detail
- IT proficiency (Internet, Google, Excel, Word, Outlook, experience in Amazon Web store would be an advantage)
- Previous experience in Customer Service and E-commerce would be an advantage

Key responsibilities:
- Provide excellent customer service via telephone and Email
- Pre- and post-order customer service
- Manage cancellations
- Manage returns and refunds
- Manage customers’ feedback
- Order management (sales platforms and website)
- provide order files to our German warehouse
- order processing
- Platform administration
- Create and upload product files
- Monitor platform performance
- Create website contents (product information)
- General administrative support for Market Manager Germany

Salary: negotiable
Working hours: 8 am – 4.30 pm

How to apply: If you are the right candidate for this role, forward your CV and certificates to Protected content .

Please feel free to contact us at Protected content - Friday, 9 am – 5 pm), if you have any further questions.

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