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User Support Specialist in Swedbank (Riga)

Swedbank has asked to insert their job proposal. Feel free to apply if you are interested.

Join our team as
User Support Specialist
with Swedish language skills

About the job
User Support or Helpdesk is the core of Swedbank IT. As a helpdesk specialist, your main task is to help Swedbank employees and to solve technical and IT related problems arising in their work environments by telephone and desktop support. All cases are register in the Bank´s case management system to facilitate the handling of problem solution. You will be responsible for delivering support to Swedish speaking Swedbank employees.
About you
We are looking for an energetic team-player to join our team of 30 colleagues. You should have excellent customer service skills and an interest in IT.
We are looking for you, if:
• You are fluent in Swedish and English languages,
• You are proactive and like to help others,
• You are able to make quick decisions,
• You are fast learner,
• You would like to develop and gain experience in IT.
We offer
We believe that long-lasting relationships with our customers and employees create the foundation for sustainable business. We would like to welcome you to the international organization, where you can apply your knowledge in creating relevant, efficient and innovative services to our clients. We offer you broad development and learning possibilities under professional leaders, we value healthy lifestyle culture and a work-life balance. When people grow – businesses and society grow.
Please submit your CV to Protected content before June 26, Protected content !