We would like to learn about your expectations and perceptions of service quality. Two colleagues from Universidad Católica and I are conducting a survey about service quality in Chile. The survey takes approximately 15 minutes to complete, and can be answered in English, Spanish, or Portuguese.
To thank you for your participation, there will be a drawing to win 3 gift cards from Falabella, each for 50.000 Chilean pesos. The draw will be in November the 20th. Please share the link with your friends too!
Given the format of the survey, we ask that you complete the survey using a computer, and not using a cellular phone or tablet. CLICK on the link below to complete the survey.
If you have any questions about the study, let me know.