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Validating US college degree HELP! (Santiago de Chile)


Hi community!!!
I need help with one final document requirement! Does anyone know where I need to ask for the document that "Proves the existence and regular functioning" of the college? The representative at my school (located in florida) had no idea, and i'm having a difficult time getting someone on the phone from the Chilean consulate in the US (no answer to my emails). :(

Any help in this matter would be greatly appreciated!!