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Bilingual community manager for gaming company (Seattle)

Successful software/gaming company is looking for a Customer support /Localization/ Community management candidate.

∙ Answer customer questions via e-mail and forums
∙ Research and report on gaming trends and community feedback
∙ Interface with developers to relay information and address common concerns
∙ Translate a variety of materials such as game descriptions, support texts, and press releases
∙ Collaborate with community translators and localization moderators on the Steam Translation Server
∙ Playtest Valve games before release to confirm the quality of the localization
∙ Written and spoken fluency, as well as the ability to touch type quickly, in both English and your native language
∙ Previous customer-facing experience, preferably in the video game industry
∙ Excellent written communication skills
∙ Customer service-oriented, approachable, and professional attitude
∙ Strong interest in PC gaming and familiarity with Steam
∙ Residency and authorization to work in the United States
∙ A great sense of humor

Please send your resume and cover letter at Protected content

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