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APAC Reservations Executive - Japanese speaking (Singapore)

Position:​APAC Reservations Executive

Company Overview

The Apartment Service is an industry leader in the business travel and serviced apartment / corporate housing sector. We are a rapidly expanding company with core values of hospitality, integrity and innovation which is dedicated to providing the best temporary accommodation solutions to corporate travelers globally.

APAC Reservations Executive Overview

The APAC Reservations Executive is primarily responsible for the handling of accommodation enquiries and providing corporate housing solutions to our clients in the APAC region. This is an entry level position with the new Singapore branch of The Apartment Service with exciting opportunities for progression and growth within the dynamic and vibrant hospitality industry. We expect significant growth over the next couple of years and we are looking for someone who is dedicated, ambitious and is willing to take on more responsibility as the company grows. We are also looking for someone who is able to work in a fast paced and pressurized environment with an attention to detail, excellent telephone manner and a client focused attitude.

Key Objectives and Responsibilities

- Handling serviced apartment and corporate housing enquiries (via telephone and e-mail)

- Following standard procedures for handling accommodation enquiries

- Balancing and maintaining relationships between our clients and our corporate housing partners

- Reviewing apartment leases and negotiating favorable terms on behalf of our clients

- Creating accommodation proposals using excel and word

- Handling escalated client/supplier issues

Key Competencies/ Skills

- Japanesse speaking

- Excellent telephone manner

- Exceptional communication skills (both verbal and written)

- Excellent command of English language (both verbal and written)

- Basic mathematics required (calculations of percentages and currency conversions)

- Expertise with MS Office applications (word, excel) essential

- Attention to detail critical

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