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We are hiring Project manager (Native Japanese) (Singapore)

Project Manager (Japanese Speaking – Native Japanese preferred)

Job Description for Project Manager
•Providing customer support and technical issue resolution via email and improve overall customer service quality.
•Evaluating; monitoring and analysing results; and implementing changes.
•Client engagement, problem solving and new project preparation.
•Manage projects, structure, manpower, financial, policy etc.
•Reviewing reports prepared by agent before sending to client.
•Managing daily operations.
•Translation from Japanese from/to required language
•Candidate must possess at least a Diploma in any field.
•Required skill(s): MS Office
•At least Protected content of working experience in the related field is required for both positions
•Native Japanese preferred
•Must be fluent in conversational Japanese and English (to liaise with the Japanese, and English-speaking associates)
•Able to speak and write Chinese is a bonus but not a must (to liaise with foreign Chinese speaking customers when required)
•Strong in both written and communicating in Japanese
•Ability to communicate Japanese via email
•Ability to deliver excellent customer service quality, manage daily operations and manpower
•Client and Project Management
•Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support
•Ability to solve and analyse information accurately with appropriate speed and guidelines
•Team player
•Those with strong interest in games are preferred

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