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CUSTOMER SUPPORT SPECIALIST WITH CHINESE LANGUAGE (Sofia)

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than Protected content and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

We are looking to hire:

Customer Support Specialist with Chinese language

Responsibilities:

Communication with customers using inbound and outbound chat and email;
Provide excellent support and customer care services;
Answering customer queries in timely and professional manner;
Creating content for site;
Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care;

Requirements:

Excellent knowledge in Chinese language;
Previous customer support experience is an advantage;
Goon knowledge in English language;
Excellent communication and interpersonal skills;
Excellent computer literacy;
Pro-active, Ethics, Team work and Positive attitude;
Eager to grow with a team;
Professional attitude and orientation to details;

We offer:

Excellent remuneration package and social benefits
Dynamic and multi-cultural working environment
Top location in central Sofia, very pleasant working conditions
Career development within the organization in Bulgaria and abroad

Only short-listed candidates will be contacted for an interview.

Sofia Forum