Join now
Log in Join

Gamers support agent with native German (Sofia)

Hi there,

I am looking for Gamers support agent with native German and excellent English:

The Gamers Support position is responsible for communication through Support Ticket, E-mail and other channels with the online gaming users, answering game user’s general in-game questions and requests providing superior in-game quality of service.

∙ Provide our players with excellent support
∙ Resolve customer inquiries and problems through a ticket-based support system
∙ Consistently possess a positive approach and attitude at all service levels
∙ Perform and complete team related projects with minimal supervision
∙ Other tasks that fall under the category of customer service

∙ Native or near native GERMAN AND Excellent English
∙ 1+ year experience working within a customer support environment
∙ Previous customer technical support role a plus
∙ Excellent knowledge of MS Office
∙ Detail orientated and customer-oriented approach
∙ Results focused with demonstrating consistent success through data driven reporting
∙ A great team player with strong problem solving skills with an interest in resolving customer issues
∙ Solid understanding of MMO games, especially Warcraft 3 and DotA.

Position is based in Sofia, Bulgaria.

If so please sent your Resume to Protected content

Thank you in advance!

Offers from our Partners
Offers from our Partners
Offers from our Partners
Offers from our Partners

Sofia Forum