FAQ

Getting started

• Is InterNations free?

  At InterNations, we offer two types of membership. You can choose if you would like to be a Basic Member for free or upgrade to Albatross Membership to receive benefits such as free or reduced entry to events, additional networking features, and the opportunity to share your hobbies by joining interest-based groups. 

• What should I do if I cannot find or did not receive the confirmation link?

  If you’ve checked your junk folder (or social and promotions folder if you use gmail) and still can’t find the confirmation link, get in touch with us at support@internations.org.

• Why was my registration declined?

  InterNations is primarily a community for expats, but also global minds. Membership is at the discretion of the Member Relations Team; they carefully review applications and look for detailed information about your international background, confidence communicating in English, and a strong reason for why you would like to join. If you’d like more information on your specific application and the chance to re-apply, please get in touch with support@internations.org.  

Login & Password

• How do I change my password?

  You can edit your password in the Login & Basic Data section of your Account settings — select the pencil icon next to your password to change it. Once you’ve entered and confirmed your new password, select “save”. 

• How do I change my email?

  You can change your email address in the Login & Basic Data section of your Account settings — select the pencil icon next to your email address to change it. Once you’ve filled in your new contact details and entered your password, select “save”.