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Basic & Albatross

  • What is the difference between Basic and Albatross Membership?

Free trial

  • What is the free trial?
  • Why do I need to enter my payment details?
  • Why do I see a pending charge on my credit card account?
  • How can I cancel the free trial?
  • Can I sign up for the free trial on the iOS app too?
  • What about my free activity trials that I still want to use?
  • Why can’t I select the 30-day free trial but others can?


  • How do I upgrade?
  • What is the cost of Albatross Membership?
  • Which payment methods do you accept?
  • Will my membership be automatically renewed?


  • How do I downgrade?