Messaging & Networking
How can I send a private message to another member?
To send a private message to another member simply go to their profile page and click the Message button located beneath the profile map. By entering text and clicking Send message, you will successfully send a private message.
How many private messages can I send in one day?
Basic and Albatross members have the ability to send unlimited messages.
NB: To ensure the quality of communication, InterNations reserves the right to apply limits to the amount of messages a member can send in a certain time period.
How can I control who is allowed to send me private messages?
If you would like to only receive messages from members who you are connected with, go to your Membership section by clicking the profile icon (small picture of your profile image) in the top right-hand corner of the InterNations website then by clicking on Account settings in the drop-down menu. Here, please click on the tab Privacy Settings. Here you can choose whether 'All members' or 'contacts only' can send you private messages.
If you would like to block another member, please follow the instructions here.
Why is there a red dot next to some of my messages?
The red dot next to a message in your inbox shows that this message is unread.
Why did my message thread with another member disappear?
A message thread with another member will disappear from your inbox if the other member involved has deleted his or her account.
What do I do if I receive an unwanted private message?
If another member is spamming your inbox or sending you inappropriate messages, then we encourage you to use the Report abuse button located in the triangular drop-down menu on the message. You will be asked to state your reasons for reporting abuse. Quality Assurance will then receive a message and take a closer look at the situation. Making sure that InterNations remains a community of trust and confidence where our members behave respectfully towards one another is very important to us. Therefore we will take all actions required to prevent discriminating, harassing or spamming behavior.
What is a Twinkle?
A Twinkle is a nice way for someone to say “hello”. You may have similar interests, live in the same Community or are of similar backgrounds! Some of our members also use it to welcome others to the Community. Twinkles show up in your notifications tab which is located in the top right hand corner of the website near your small profile picture.
Please note that once somebody has twinkled you and you have chosen any of the available options, the Twinkle will be removed from your notifications.
How can I twinkle another member?
To twinkle another member simply go to their profile and click the Twinkle button located below the profile map.
What options do I have when someone twinkles me?
When you receive a twinkle from another member you can twinkle them back via the blue Twinkle back button. If you do not wish to twinkle back, you can also ignore the twinkle by clicking More and then Ignore. Via the More button it is also possible to report the twinkle to abuse or block the member who has twinkled you.
How can I prevent someone from twinkling me again?
If a member is twinkling you and you would no longer like to be twinkled by this person, then we ask you to leave the Twinkle in your notifications. Do not click “Twinkle back” or “Ignore”. A member can only twinkle you once at a time, so if you leave it in your notifications, they will not be able to twinkle you again.
Additionally, you can easily control who can send you a Twinkle by changing your privacy settings in your Privacy Settings section. In order to do so, please log into your InterNations account and then click on the profile button (small picture of your profile image) in the top right-hand corner of the InterNations website and then click Account settings. You can now modify your Twinkle settings in the presented options.
How can I add someone to My Network?
In order to connect with another member and let them join your personal network on InterNations, please go to his or her profile and click the Connect button below the profile map. The person will then receive a message in their inbox that you would like to connect and hopefully accept your request!
Please note that once you send this request, you cannot send it again. You must wait for the other member to either Accept or Decline your contact request.
How can I see when I have a pending contact request?
Any new connection request you receive from a member will appear as a new norification on the Members icon in the top navigation bar of your InterNations webpage. In addition, if you have your email norifications set to enabled for contact requests, you will also receive an email informing you of the new request.
How can I invite someone to My Network who is not yet a member of InterNations?
To invite someone to InterNations, please click the 'Invite Friends' link located under your small profile picture in the top right-hand corner of the screen. After clicking on this link you can then enter the email address of the person you would like to invite. Please be sure to click send invitation. One this person has successfully joined InterNations, they will automatically be added to your network.
How can I connect with someone if the contact request was previously declined?
You may try connecting with this member again but please keep in mind that every member is free to choose with whom they wish to connect. Any declined contact requests should be respected.
Why am I receiving a message saying that I have exceeded my contact requests limit?
All InterNations members can accumulate fifty (50) pending contact requests. We limit the number of contact requests as a way to prevent spam and to keep users from adding innumerable members at a time. Once your contact request has been approved or declined, it will disappear from the list and therefore make way for new contact requests. By deleting outdated contact requests which have not been approved or declined, you can make sure to keep your contact list within this limit.
Will a member be notified if I decline a contact request?
No, members are never informed if you decide to deny their contact request.
I've accidentally sent a contact request. Can I undo this?
If you have accidentally requested to connect with someone, you can cancel the pending request by clicking on the Members icon in the top navigation bar and then by clicking the Contact Requests button. Here, under the title 'Sent contact requests', you may message the user or cancel your contact request.
How can I remove someone from My Network?
In order to remove a contact from your personal network, please go to his or her profile and click the More button located below the map on the right-hand side. Then, select the Disconnect option in the drop-down menu.
What happens when I block another member?
Once you have blocked another member you will no longer be able to connect with each other, send each other messages, or twinkle each other. If you are already connected, you will be removed from each other’s list of contacts and if a pending contact request exists on either side, it will be deleted.
How can I block another member?
In order to block another member, please go to his/her profile and click the More button beneath the profile map. Then choose Block this member from the drop-down list.
How can I invite my friends to InterNations?
To invite someone to InterNations, please scroll your mouse over your picture in the top right corner of the screen to display a dropdown menu with the Invite Friends button. After clicking this button you can then enter the email address of the person you would like to invite. Please be sure to click Send Invitation.
What do I do if the Send Invitation feature doesn’t work?
If the Send invitation feature does not work, then we suggest that you try again or contact email@example.com!
Will I automatically be connected with the people that I invite to InterNations?
Yes, your friend will be automatically added to your contact list.
Will I receive a notification if a friend of mine registers?
No, you will not receive a notification if your invitation was accepted.
What is the Members of Interest section?
The Members of Interest section contains suggestions for members that either have the same interests or similar backgrounds as you or who match your profile. By selecting the Members of Interest button in the Members tab you will be able to see which members could be of interest to you.
How do I search for other members on InterNations?
While you can always use the search option located in the upper right-hand side of the page, you also have the option to use our advanced search. You can find this by selecting the Search Members button in the Members tab located in the blue navigation bar. There you will be able to narrow your search by entering specific information.