Looking for English Speaking Account Managers (Utrecht)
Are you customer oriented and eager to learn more about Account Management? Then you would love to work here at SkyDreams!
Founded in Protected content connect people through online marketplaces. SkyDreams operates globally with Protected content in various languages and is expanding and growing at a fast pace. We currently reach out to 1 billion consumers globally in order to help individuals improve their lives through online marketplaces.
Our unique culture focuses primarily on personal development, social interaction, collaboration, fun and performance. We love what we do and are eager to get things done. It is our mission to work with the most talented individuals and build a team where A+ players thrive.
The team consists of young passionate SkyDreamers who continuously support and learn from one another. The team is renowned for helping each other and contributing to an enjoyable and memorable working environment.
Being an Account Manager
You will be given the unique opportunity to manage your own client accounts and are responsible for building and maintaining working relationships with them. This means, answering customer questions and queries by email and telephone. With your enthusiastic attitude you are able to promote and communicate special offers about our service to prospective clients. In addition to communicating with clients, you will be required to maintain and update customer information in the Customer Relationship Management (CRM) system, handle administrative tasks and follow up on outstanding payments. At SkyDreams we find it important that you are aware and adhere to company policies and guidelines when dealing with clients.
You love to:
• Be responsible for your own websites and client groups
• Identify growth opportunities within your client accounts
• Build and maintain working relationships with your client accounts
• You handle negotiations with a commercial mindset
• Add value for your client accounts by developing ideas and follow through to achieve a win-win situation for the client and the business (through projects)
• Promote and communicate special offers about our service to prospective clients by telephone and email
• Follow up on outstanding payments
• Be responsible for entering customer information in the CRM system
• Provide feedback and follow through on areas for developing and improving internal processes
• Be aware and adhere to company policies and guidelines when dealing with clients
• Answer customer questions and queries by email and telephone
You are likely to succeed if you have/are:
• A Bachelor or Masters degree in Business Administration or related education
• At least Protected content of experience in Account Management (preferably B2B) and/or Customer Service
• Excellent verbal and written communication skills in English (native English speaker)
• Ability to use different communication techniques
• Good overview of your client groups and you have an eye for detail
• Determination, proactiveness and positive professional attitude
• A Team player, who is accurate and has planning and organisational skills
• Able to collaborate at a professional level in a fast growing business
• You are a fun person
Benefits and perks:
• Company outings and monthly drinks
• Monthly massages
• Fresh fruits
• Tasty coffee
• Fridge stocked with various refreshments
• Pension Scheme
• Designed around A+ players and fun
More about the International Team at SkyDreams:
- Balance between professionalism and fun - we enjoy having a laugh while being driven to deliver excellent Account Management and Customer Service
- Fun - working in an international team means working with people who are naturally adventurous, considerate and friendly. We already have one thing in common, we've moved away from the familiarity of our own country in search of a new adventure
- Focus on personal and professional development
- Energetic environment where we work and inspire one another
- Working towards shared goals
- Working in a multicultural environment. There is a fantastic mix of cultures as everyone is from different countries - everyone is interested in and appreciative of the individual cultures
- We have a strong teamwork ethic. Each individual is ready to offer their undivided support and help - our slogan is: teamwork makes the dream work!
To be part of SkyDreams is truly an amazing experience. This is because we surround ourselves with A+ players. Why do we recruit the best? We believe in teaming up with the most talented individuals in order to develop fantastic online brands.
Are you looking for a new opportunity and ready to join our A+ team? Do work that matters! Don’t hesitate and apply! For any questions you can send an email to: Protected content or contact our recruiter!
Sound interesting? Apply here: