Bilingual Customer Service (French/English)
Mothers Choice Products is a growing company with exceptional products and people and a commitment to superior customer service. We are looking for an enthusiastic individual to join our team in the role of customer service representative at our headquarters in Richmond. The work week is from 3 to 4 days. The ideal candidate will have outstanding communication skills, a friendly demeanor and excellent time management abilities.
The key duties consist of:
Communicating with customers via phone and emails Troubleshooting products issues
Receiving and processing orders and invoices Updating and maintaining database
This is a bilingual (French and English) position and fluency in both languages is a must. Knowledge of SAGE (Simply Accounting) is an asset, and proficiency in MS Office, especially Outlook, Excel and Word is required. The candidate must have a minimum of a High School degree and the equivalent of 2 years' experience in a customer service role. Please respond by sending your resume and cover letter by email. We appreciate your interest in applying for this position, however only those applicants who will receive interviews will be contacted.
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