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Looking out for an Amercian Expat trainer in India

Hi,

Need an american expat trainer for a BPO based in Hyderabad for a 6 months Protected content contract for the following-

To help deliver understanding of US cultural values, beliefs, behaviors, and attitudes of people in that country
•Provide insights into various nuances of customer needs , behavior , service of the country
•To provide inputs in preparation of training modules aimed at training customer service associates on customer behavior, culture of that country.
•To help conduct / monitor / track training effectiveness aimed at improving customer services offered by the associates on the floor.

You could write to me on Protected content incase of more details.

Thank you.

Regards,
Akanksha

World Forum