RICHARD A. SHREEVES Protected content Protected content Maple Street
Marmaduke, Arkansas Protected content
Extensive international experience in leading and managing diverse teams in many parts of the world, with particular emphasis on personnel development and the design, development and delivery of a wide range of high quality training. Deep understanding of different cultures and very skilled at creating effective teams made up of people from widely different backgrounds to progress a culture of change and momentum. Outstanding leader and communicator with a strong customer focus that produces clear and tangible results through efficient use of resources and prompt, decisive action where required. Well used to meeting demanding performance targets within tight deadlines and cost contest constraints. Innovative, dedicated, but above all someone who attracts and nurtures high quality staff and customers through hard work and personal dedication to exceptional service levels.
SubTeach USA- Dec Protected content Feb Protected content
Call Center Representative
Assisting placement of Sub teachers for contracted school districts. Building business relationship with the different school districts and its administrators and teachers. Maintaining records, call logs, data information for the company and the districts.
ALMCO Group of Companies, Basra, Iraq Protected content Protected content August Protected content
Senior Project Manager
To be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. Lead the planning and implementation of project Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements Develop full scale project plans Assemble and coordinate project staff Manage project budget Manage project resource allocation Plan and schedule project timelines Track project deliverables using appropriate tools Provide direction and support to project team Quality assurance Constantly monitor and report on progress of the project to all stakeholders Present reports defining project progress, problems and solutions implement and manage project changes and interventions to achieve project outputs project evaluations and assessment of results
Golden Rock Group, Kandahar, Afghanistan Protected content Protected content April Protected content Manager (Visa Expired)
Building Business relationships with the local vendor's in the Bazaar and clients throughout Afghanistan. Procurement of Supplies, Services, and Contracts for project's from the Office of Ministry of Afghanistan, NATO. Preparing of documents and report for month end to Haji Umer, Nangalia, President of GRG. Dealing with statements with the local banking system. Preparing Pricing Quotes for upcoming projects. Hiring of local nationals for projects. Preparing reports and daily contacts with NATO, and clients such as KBR-UK, Supreme International, Recon International etc. Answering of phones, faxing, and daily running of the office.
DynCorp International, Kandahar, Afghanistan - Feb Protected content April Protected content Foreman (Contract Ended)
Training classes in first aid and first responder responsibilities, responses to terrorism and related weapons issues, culture and law in Afghanistan. Received Common Access Card to military installations and bases, received Letter of Authorization to travel to hostile foreign countries from the Department of Defense. Administrative Assistant in the HVAC Dept. Kandahar, Afghanistan. Duties are as follows provide administrative/secretarial support for various departments and management staff. Operate desktop computer compose and edit correspondence and memoranda, verbal direction and knowledge of policies that which the company has and along with the compliance of the government agencies. I hold an NAC I Authorization, Escort authorization and Signature Requester Badge for processing new employees either it be Expats, LEN’s, FN’s. I answer phones, assist clients, handling of scheduling issues, and inquires, problems that may arise. I also compose, edit, and distribute agendas and minutes of different meetings. I keep track of the MSOW, Accountability Report, SOR’S PM’S, DENSITY LIST, MSOW Report, TLS Supervisor Training , ICP disbursement for EXPATS, FNs, and LNs, filing of records, time sheets entering into People Soft payroll, Excel.
John Eagle Dealership TX - March Protected content Feb Protected content Service Manager/Sales (working in Afghanistan)
Determine customer needs in auto services, schedule appointments and repairs coordinating with service technicians, correlate service technicians recommendations with customer needs, sell promotional services and programs, process warranty claims, process insurance claims, training of new hires on company systems, auto sales.
EDUCATION AND CREDENTIALS Protected content Community College
SELECTED PROFESSIONAL DEVELOPMENT
U. S. Army: chef, airborne paratrooper, marksman shooter
FAA/DOT Certification Protected content
SF85 Secret Clearance-Trust Agent Protected content