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Shipping from Turin to California, U.S.

I am leaving and have found a company that would ship a 25kg piece door-to-door for $295. Has anybody tried to ship anything through an international carrier and if so any hidden costs or any referrals/advices? Because I have to use a crutch my mobility is limited and so need the additional help. Have received confused information from Alitalia about bringing a guitar. can that go in cabin? Finally, does anybody know of a service that would assist with transport from Turin to Caselle Airport and aid carrying luggage to check-in (for reasonable fee) ? I am by myself so would have to hire a cab, but they would not assist with luggage and I need to be at the airport no later than 5:00. Thank you.

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