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Experienced Branch and Customer Manager (Zurich)


I'm an accomplished manager with international experience from London and Prague. Implementation of business systems and initiatives within energy, industrial and financial sector, searching new job opportunities in Zurich.

My latest work experience includes full responsibility for three customers (international companies)
- Relationship management to ensure delivery of quality service - resolving discrepancies through data analysis and liaison with operational departments - and enable clients to maximise use of products
- Project management for existing and new customers
- Implementing projects for customer service/billing system developed in-house
- Supporting multinational internal departments
Full set up of Czech Republic Partnership company in Brno, further management of the co-operation
- Full set up of company’s branch in Prague
- Complete responsibility and overall management
- Dealing with local authorities to find best legal solutions for UK branch
- Finding suitable location for the office in all available Business Centres
- Recruiting new employees; further management
- Creating business plan and portfolio for future business
- Improvement of processes on internal systems
- Training presentations to International clients
- Sales opportunities in the Czech & Slovakian market
- Contributing to internal newsletter

Thank you for reading these few lines and I'll be looking forward to hear from you with any suitable job offers.

Many thanks,
Stepanka B.

Zurich Forum