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A Banking Question-At Loss (Khobar (Eastern Prov.))

Hi guys
I have been searching help for long now but couldn't find the right answer. It's related to banking , I hope someone will help me here. I have SABB bank credit card while I have Account in Al Rajhi Bank. I was told (and read on the websites) that I could pay my credit card bills online (Via Saadad) from my account. I am not able to reach to the right place to pay my bills. It's frustrating!!! helplines have been useless and I have visited both banks. Sabb told me that I have to visit Al Rajhi. Al Rajhi representatives are not very helping. Can anyone please help me in this regard. Please !!!!!

Khobar (Eastern Prov.) Forum