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Residence permit not delivered yet (Istanbul)

I applied for the 1 year renewal of my residence permit in September Protected content Beyoğlu emniyet & I still haven't received it after almost 4 months!
I've been checking with my local post office almost every day since a month ago + have been to emniyet many times and they keep saying Ankara is responsible for sending it as my case is approved for renewal.
Has anyone else faced such long delay?
Can anyone recommend me what to do?