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DHL / Austrian / German Post Office Parcel Service (Kampala)

I am currently investigating how best to send some of my stuff to Kampala and wonder if anybody has experience of parcels being sent from a German or Austrian postoffice. The Vienna office said, no problem, but as soon as it crosses borders, they don't know. Do parcels arrive in Kampala or are the chances low that I will get my goods?
What other local custom costs or issues I will need to consider?
Thanks Anita

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