JOB : HPSM Expert Required for Airport (Doha)
Position: Delivery and Support Expert – HPSM (ITIL Standard)
1- ITIL Process Assessment – Analysis and recommendations to determine the maturity level
2- Process Modelling – Model and structure the processes using industry standard tools
3- Process Automation – Able to highlight gap between tool functionality and processes.
4- Process Definition – Able to partner with customer to design right fit processes based on ITIL standard.
5- HP Service Manager – Able to demonstrate and perform configuration on HPSM Module
6- Familiar with HPSM Application and Server Level – extra
7- Pre-requisite : Bachelor Degree in Computer Science or IT with min 3 years experience