Customer Service Agent (Portuguese) (Kiev)
Dear Portuguese/English speaking expats!
There`s an excellent job opportunity for you in Kyiv office of fast-developing British company:
Customer Service Agent (Portuguese) -
You will be responsible for helping customers on a daily basis via email, live-chat and phone.
You will work as a team and the objective is to create a positive impression and exceed customer expectations.
You will take care of fraud management and will work with our IT and Marketing teams.
You will be based in our Kiev offices and in regular contact with our team in London and Portugal.
Creating a positive impression for customers and exceed customer expectations
Helping customers through email, live-chat and telephone
Fraud management and handling player's financial transactions
Improving the level of customer satisfaction
Good Portuguese verbal communication
Excellent written Portuguese communication
Very good social skills
Good IT-skills and MS Office skills
Self-motivated, strong team player
Excellent work ethics
Passion for delivering excellent customer service
Excellent problem solving skills
What's in it for you?
Protected content working with interesting tasks
Protected content advancement and leadership opportunities
Protected content to cutting-edge technologies
Protected content and motivated team
Protected content salary
Protected content employment with 20 working-days paid vacation
Please, pm if interested. Any questions are welcome as well!