Dear all, If you are contemplating using the services of a well known courier company who's name starts with a "D" and who is using yellow trucks; DON'T. SIX DAYS ago I ordered and paid for this company to pick up a document from an embassy in DUBAI. To date I have not received this document. The courier company keeps making excuses over excuses. The embassy in question contacted me several times, asking when I would send the courier. No-one had shown up at their offices to collect my document. The courier company claims that several visits were made, but the document was not handed over to them. I had to call the courier company several times to ask what is going on. They did not think of actually calling ME, to say that there is a problem. This level of incompetence from an international company is astonishing. My company has - SO FAR - worked with said courier company. For how much longer this will be the case remains to be seen.