For people interested in costumer services, have a look on this event organised by a friend of mine:
"On the 27th, 28th February and 1st March Protected content , people interested in service, customer experience, and creativity will meet all over the globe for the Global Service Jam. This is the second occasion we organise our local jam, the Bologna Service Jam!
In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world.
The event is open to anyone that wants to be inspired and have some great fun! We open the invitation to local businesses, local communities and students. We will have great coaches and mentors as the last Jam. To participate, please register following the Eventbrite: Protected content