My wife and I were stranded at around 12:00 am on Jan 3rd along Providencea near the Baquedeno metro. We did not speak Spanish and did not know how to get back to our hotel. We were helped by a very kind American lady who not only helped us with the directions but also paid for our bus ticket using her bus card. In the hurry, we did not ask her name neither did we pay her. It would be great if this post and consequent word of mouth could help us find that kind person. Please share this post and if that person sees this please contact us.