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CRM ANALYST - LUSTENAU/AUSTRIA (St. Gallen)

Fibria Group is one of the global leaders in the forest and Eucalyptus pulp business. With a strong focal point on sustainability and driven by determination, passion and quality, the company has become a global leader with over 17.000 employees worldwide. Its Austrian subsidiary Fibria International Trade GMBH, based in Lustenau, is looking for an experienced CRM ANALYST (m/f).

Responsibilities
Interface with sales managers responsible for European and Asian markets
Interface with terminals and key accounts customers
Invoicing procedure
Rebates, commissions credit/debit notes creation and control
Creation and remittance of shipping documents
Po's and L/C analysis
Interface with Shipping Agents and banks for L/Cs
To provide a high level of customer service to key account customers, providing an - information flow covering invoicing procedures and transportation arrangements from terminals untill customer's mills
Consolidation of sales information for Asian business
Interface with different areas as shipping, planning, credit management
Responsible for internal control documentation RR, CSA, contract controls

Profile:
EUROPEAN UNION PASSPORT OR WORK PERMIT TO WORK IN AUSTRIA
Technical Education, College or Bachelors in Business Administration, International Business, Economics, Accounting
Mandatory Fluency in English;
Desirable Fluency in a third idiom (Italian, French, Chinese, Portuguese);
Minimum experience of Protected content working with customer service, sales or logistics;
Good knowledge of Microsoft Office and advanced skills on Excel;
Advanced skills on SAP system (SD) desirable;
Knowledge on letter of credit operations (UCP Protected content
Knowledge on Incoterms Protected content
Knowledge of sales process and good organization skills;
Desirable Knowledge on Port and Terminal operations

This position is based on yearly gross salary package starting with 35.000,- EUR. Depending on experience and knowledge there is a possibility of overpayment!

Please submit your application and CV’s in English to:
Ms Nicole Bello
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