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Customer Services / Call Centre Job Hunt (Sydney)

Hi All,
So I have been a part of the Ausie community since Oct and honestly, loving it. Have a lot of plans and I can easily see them completing. However the biggest problem right now is, job hunt. I hold a MBA degree in Finance/Accounting and am 29 yrs of age. However since Protected content , I have been working in customer services/call centres and honestly that's all what I know how to do best. But when I am applying for jobs, I spoke with a few people and there are 2 hindrances that I have so far come across, 1: MY AGE: they say I am too old for being a part of this industry. (Seriously?) 2: My Qualification: They say that with a MBA degree, I won't be able to even secure a job interview in this industry (WHY NOT?)
Any comments on this issue? any tips? anything?

Sydney Forum