CALL CENTER AGENT SPANISH AND ENGLISH- BUCHAREST (Bucharest)
-Resolves customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
-Offers customer support using different software applications.
- Record details of actions taken
- Attractive salary package
- Competitive environment and young team
The ideal candidate:
Proficiency in Spanish and English
- Very good computer literacy
- Available to work afternoon and night shifts
- Able to meet results as requested by management and prove to be a client oriented person.
- Attention to detail and accuracy
- Problem analysis and problem-solving
- Interpersonal skills
- Listening skills
- Experience in related fields Customer Care, but not mandatory.
If you are interested please send your resume at: Protected content