We are currently looking for SBU( Strategic Business Unit Manager) with Fluent English and German or Dutch for International Administration Company located in Istanbul (Asian side)- shuttle provided.
•Oversees and manages the operations of a business unit with overall responsibility for the account
•Acts as the principal client contact
•Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
•Develops budget estimates and manages project/contract to meet revenue and cost projections
•Determines resource allocation levels to meet project/contract commitments
•Analyzes workflow and assignments to ensure efficient and cost effective operations; develops/implements process and service improvements as needed
•Reviews and resolves issues affecting Company compliance, legal requirements and client objectives
•Partners with senior staff in developing and marketing new client programs/services as required
•All other duties as assigned
•Extensive experience in managing the operations of a business unit
•Previous account management experience is required
•Call center experience is a must
•Experience in an outsourcing environment is preferred
•Strong communication skills
•Fluent in English. German or Dutch is a plus
•Strong management skills
•Proven decision making skills
•Excellent personal relationship development skills
•Location in the Istanbul area
•Willing to travel
Please feel free to pm for more information.
Have a nice day,