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Customer Service Agents (Malta)


At Betsson Group we like to see ambitious people who are interested in working with us and building a career in the I-gaming industry. We are rapidly growing and now are looking for new Customer Service Agents to join our team in Malta. Working as a Customer Service Agent gives you a fantastic introduction to the industry and a solid foundation for further development.

We are looking for Customer Service Agents who speak the following languages:

Job Description:

The daily activities include helping our customers via email, chat, telephone and being a representative externally towards our customers.
You will also assist Team leaders and Shift leaders to report on what is happening in the market.

Requirements and Qualifications:

Customer service focused with the ability to provide the best possible service at all times; previous experience in customer service is an advantage
Strong communicator
Fluent in English and another of the languages above, both spoken and in writing
Ability to cooperate: You enjoy working in a team and are willing to work in a multicultural working environment
A positive attitude
Ability to take initiative and handle stress
Ambitious and can imagine a future career in the I-gaming industry
Over 18 years old and with a clean police record


We offer a fun and challenging role in a helpful and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.

We are offering a comprehensive relocation package to the successful candidate/s!

Paid flight ticket to Malta
Taxi to pick you up at the airport
Relocation allowance
3 weeks free accommodation in company apartment

Betsson Group offers online gaming products to customers and partners all over the world and aim to deliver the best customer experience in the industry.

We are a dynamic and growing company with around Protected content people of over 45 different nationalities. Most of us work in the operational Head Office in Malta but we also have other offices around the world, for example in Stockholm, Tbilisi, Tallinn and London.

Betsson Group has its roots in Sweden and Betsson AB (Betsson Group’s holding company) is listed on NASDAQ Stockholm Large Cap list.

Salary: 20,000 Eur (plus bonuses - up to Protected content per month)

Location: Experience Centre, Ta'Xbiex

Further information can be found on the Betsson Group website
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