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Customer Service with Dutch (Prague)

FleetCor is a worldwide leader in fuel card processing. Since its establishment in Protected content , FleetCor has acquired and developed a number of major fuel card brands in North America and Europe. Its card programs are marketed under a variety of globally-recognized brand names including Fuelman, CFN, Mannatec, Keyfuels, and CCS.

FleetCor is looking for new colleagues, whose role will be:
• Providing complete customer service on the passive customer service phone line
• E-mail communication with customers
• Communication with customers from Netherlands
• Setting parameters of the products in the internal system based on customer requirements
• Entering of new contracts in the database and updates
• Dealing with requests and complaints of clients

The ideal candidate should meet the following requirements:
• Fluency in Dutch language, at least at C1 level
• English at communicative level (min. B1, this language is necessary for the internal team communication, no communication with customers)
• Completed secondary education
• Good communication skills, assertiveness
• Independence and thoroughness
• Resistance to stress
• Working experience in the area of customer service is an advantage

In this position, we offer you:
• Work within a reputable multinational company
• Competitive financial evaluation
• Variable salary component, depending on job performance
• Company benefits (meal vouchers, additional week of vacation, sick days, corporate events, etc.)
• Communication in a foreign language with customers as well as native speakers in a team
• The opportunity for career growth
• Place of work Praha 8

Expected starting date:
• Immediately

If interested, please send your CV to Protected content .