Join now
Log in Join

Job opportunity for Dutch speakers, up 35000 CZK (Prague)

Hi all,
for an international company, worldwide leader in fuel card processing, we are looking for new colleagues to Customer service and Credit control team.

CUSTOMER SERVICE HERO
• Answering emails and phone calls – Dutch speaking customers
• Setting parameters of the products in the internal system based on customer requirements
• Entering of new contracts in the database and updates
• Dealing with requests and complaints of clients

CREDIT CONTROL
• Contact customers regarding overdue accounts and determine reasons for non-payment, Issue payment commitment letters
• Negotiate the return of unpaid demo and merchandise
• Monitor cash on delivery or payments
• Issue credit hold notifications
• Coordinate customer credit changes with the finance and sales departments
• Process small claims court complaints
• Maintain accurate records about the customer payment status

What is needed?
• Fluency in Dutch language, at least at C1 level
• English at communicative level (min. B1)
• Completed secondary education
• Good communication skills, assertiveness
• Independence and thoroughness, resistance to stress
• Interest and working experience in the area of customer service or administration or finance

We offer:

• Work within a reputable multinational company
• Competitive financial evaluation
• Variable salary component, depending on job performance
• Company benefits (meal vouchers, additional week of vacation, sick days, corporate events, etc.)
• Communication in a foreign language with customers as well as native speakers in a team
• The opportunity for career growth
• Place of work Praha 8

Are you interested? Please send me your CV Protected content

We are looking forward to hearing from you!

Prague Forum