WORK FOR OBCR: GROUP PROGRAMS & PARTNERSHIPS MANAGER
Outward Bound Costa Rica inspires and develops leadership, compassion, responsibility, respect for the environment and commitment to serve through adventure-based wilderness experiences led by the most skilled, safety-conscious staff. OBCR currently seeks a Group Programs & Partnerships Manager to join its communications team to promote, sell, and organize all details associated with the school’s group adventure courses.
The Communications Team is charged with increasing course participation across all target audiences and ensuring excellent customer service with regard to stakeholder communication – from prospective students, to families of students currently on course, to alumni and partners. The Group Programs & Partnerships Manager reports directly to the Director of Marketing & Communications.
This position requires relocating to Costa Rica and committing to an 18-month to 2-year contract.
Duties fall under the following:
Course Management (40%)
Partnership Management (20%)
Specific Duties Include:
Lead business development for all course offerings, including proactive outreach to new market segments, cold calls, marketing/outreach efforts, etc.
Actively research and develop customized offerings to appeal to new audiences and work with the Program Director to develop and support these programs internally
Collaborate with the Program Office to create and present custom course itineraries for different target audiences including, but not limited to, school groups, corporations, faith-based organizations, girl/boy scout troops, and families
Act as principle communications liaison between group coordinators and their students, and Outward Bound Costa Rica staff via email, phone, and personal meetings
Provide updates regarding plans for contract courses and events to OBCR Management Team on a regular basis
Support logistics of special events and customized courses, including arrangements for hotel reservations, transportation, staffing, and gear, as needed
Manage all special events on-site (i.e. one-day events) as well as ensure logistics for arrivals and departures of all custom courses run smoothly. This may involve work outside of office hours, including evenings and/or weekends
Proactively seek partnerships with organizations that can contribute to current course offerings, i.e. service organizations
Review all enrollment and medical forms for incoming groups
Issue evaluations at the end of each course and maintain evaluation data
Assist with any other administrative duties or projects as needed. Due to the nature of our office staff members may be asked to assume different responsibilities outside of their job description. It is imperative that a new marketing staff member be flexible and eager to pitch in where needed
Willingness and ability to live and work in close quarters with a small group of people
Ability to separate personal and professional issues
Spanish language fluency highly preferred
Personal interest in the outdoors, Central American culture and the mission of Outward Bound
Ability to multi-task and stay focused despite regular interruption
Sense of humor
Tenacity about traveling and/or finding personal connections in the greater San Jose area despite challenges (i.e. bad weather, limited transportation options, cultural differences, etc.)
Openness to collaboration and/or differing opinions
Diplomatic in nature
At least one year living, working or studying outside of your home country (preferred)
2+ years sales, fundraising or business development experience (preferred)
Proven customer service and/or administrative skills
Bachelor’s degree in communication, education, business, international relations or related field (required)
Strong attention to detail
Strong organization and project management skills
Excellent grasp of spoken and written English
Education-focused copy writing experience a plus
Motivated to initiate and lead new projects
Knowledge of Microsoft Office
Experience with Adobe InDesign and Photoshop (preferred)
Experience with Salesforce and/or MailChimp (preferred)
30 days paid vacation
Basic travel insurance coverage and preventative medical stipend
Plane ticket to and from Costa Rica
Private bedroom in a furnished, 4 bedroom / 2 bathroom house on our main base (located SE of San Jose in San Ramon de Tres Rios) – all utilities included (water, electricity, phone, cable TV, wireless internet)
Access to Outward Bound Costa Rica courses and equipment for personal use
Start Date & Contract Length
Desired start date is September 14th, Protected content . This position requires relocating to Costa Rica and committing to an 18 month to 2 year contract. Local candidates may be considered for an earlier start date if preferred.
How to Apply
Submit cover letter and resume to Debra Woolley at Protected content . Specify “Group Programs & Partnerships Manager” in the subject line. Be sure to include details in your email on how you heard about this opportunity as well as your availability, both for interviews and ultimate start date.