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Education Consultant (English Speaking) - Shanghai

Holland Park Education

Holland Park Education are looking for a new joiner to their rapidly expanding team in China. With offices in London, Dubai & Shanghai, Holland Park Education provides educational support to high-net-worth clients in China and the rest of the world.

A small, dynamic team in Shanghai is reinforced by the London office, as well as the Protected content tutors and mentors we have, offering our clients the best tuition and support through the school and university process.

Job brief

We are looking for a highly motivated, well educated individual to join our young, ambitious team to grow operations in China rapidly over the coming months. This is an exciting opportunity to be an integral part of a well-established and highly respected UK education company’s expansion into the Chinese market.

Our ideal candidate understands and values high quality education, and is keen to help children and families achieve their goals. If you have exceptional communication skills and draw energy from being part of a team, we would like to meet you.

This role will cover, but not be limited to, the below:

Consultation
•Introduce and market the UK boarding school system to Chinese families
•Assist and guide families throughout the application process to UK boarding schools
•Ensure impeccable levels of service and high levels of client satisfaction
•Support children over the application process to top schools and universities in the UK
•Support international colleagues throughout the consulting process
•Help to organise and take part in week-long education roadshows and being on the ground for face to face marketing efforts

Sales Administration
•Provide administrative support and solution to client queries
•Ensure service is managed and delivered to client in a timely manner
•Liaise with the CEO, Operation Director, and partners in China, and the team in London
•Establish and manage of client files: ensure that all necessary and appropriate databases, records, and documentation are maintained and held in a safe and secure manner
•Develop monthly sales reports
•Communicate important feedback from customers

Requirements

Essential
•British university graduate
•Language: native English speaker
•Have a high-level understanding of the private education landscape in the UK and a current working knowledge of the expectations of top UK independent schools
•Have a proven track-record in achieving excellent academic outcomes for students
•Strong enterprising spirit, and willingness to engage in all aspects of the business, motivated by increasing revenue in a fast-paced business environment
•Have a results-driven approach to meet and exceed commercial targets
•Appreciate the demands of working with HNW families and their households
•Be an outstanding, confident and accurate communicator verbally and in writing, and an effective and negotiator with a strong sense of sales and customer service
•A team player with high level of dedication
•Ability to work under strict deadlines
•Hands on experience with CRM software, MS Office, Email, WeChat etc.
•Excellent organisational and multitasking skills
•Excellent time-management skills
•Strong communications skills

Desirable
•Good level of written and spoken Chinese
•Experience with High-Net-Worth Chinese individuals & families would be beneficial
•Certification in Marketing, Sales or relevant field is a plus
•Well presented – Very important for marketing and face-to-face client activities
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Salary – Competitive (experience dependent) with Sales Commission
Position – Full-Time, permanent
Start Date – March Protected content
Location – Jing’an, Shanghai
Experience – British school and university education, helpful professional experience includes teaching, tutoring, customer relationships

If you are keen to join this exciting company and think you have the relevant skills and personality for the role, please email: Protected content with your CV and covering letter.

For more information on Holland Park Education visit Protected content and Protected content

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