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Note: I can easily get the work permit, because my wife she is Swiss citizen and also my son.

Ahmed Ayman Hebesha Protected content ( Protected content )
Protected content
Sex Male | Date of birth 10/March/ Protected content Nationality Egyptian | Military Service Exempt | Marital Status Married

Languages Arabic mother tongue, English v.good speak and write, German basic.

Operating Systems: Windows 8; Windows 7; Windows Vista; Windows XP; Windows Server Protected content Windows Server Protected content Windows Server Protected content .

Microsoft Servers: Active Directory Protected content , Active Directory Protected content , DHCP Protected content , DHCP Protected content , DNS Protected content , DNS Protected content , Group Policy Objects (GPO Protected content , Group Policy Objects (GPO Protected content , Data Protection Manager Protected content , Data Protection Manager Protected content , Internet Security and Acceleration (ISA Protected content , Microsoft Forefront Threat Management Gateway (TMG Protected content , Microsoft Communicator Protected content , Microsoft Lync Protected content , SMS Protected content , System Center Configuration Manager Protected content , Failover Cluster Manager Protected content , Failover Cluster Manager Protected content , Virtual Machine Manager Protected content , Hyper-V Manager Protected content , File Server Protected content , File Server Protected content .

Software: MS Office Protected content MS Office Protected content MS Office Protected content Symantec; McAfee; VERITAS; DameWare Mini Remote Console and many others.

Hardware: HP MSA Protected content IBM V7000; IBM V3700; IBM DS5020; IBM Blade System; IBM SystemX ; HP DL Protected content , G6; HP ML Protected content HP ML Protected content IBM SAN Switches – Tape Library HP MSL2024; IBM TS3200.

Virtualization: Microsoft Virtual Server Protected content (Hyper-V).

Networking: Fabric Networks.

Professional Accomplishments:
Certifications:

- ITIL (Information Technology Infrastructure Library) Foundation Ver. 3 APMG-International (Jun 07, Protected content .
- IBM Storwize V Protected content IBM (May 09, Protected content .
- Microsoft Certified Professional Microsoft (Feb 28, Protected content .
- Microsoft Certified Systems Administrator Microsoft (Feb 28, Protected content .
- Microsoft Certified Systems Engineer Microsoft (July 17, Protected content .

Courses:

- Core Solutions of Microsoft Lync server Protected content 1, Protected content .
- Monitoring and Operating a Private Cloud with System Center Protected content 12, Protected content .
- Configuring and Deploying a Private Cloud with system center Protected content 28, Protected content .
- Report writing and Business Correspondence (Jan 22, Protected content .
- ITIL Foundation V3 (June 07, Protected content .
- IBM Storwize V Protected content (May 09, Protected content .
- Time and stress Management (Feb 16, Protected content .
- Managing System Center Operation Manager Protected content 19, Protected content .
- Implementing Microsoft Internet Security and Acceleration (ISA) Server Protected content 28, Protected content .
- Designing Security for a Microsoft Windows Server Protected content (Nov 05, Protected content .
- Planning, Implementing, and Maintaining a Microsoft Windows Server Protected content Directory Infrastructure (Sep 21, Protected content .
- Customer Service Excellence (June, Protected content .
- Planning and Maintaining a Microsoft Windows Server Protected content Infrastructure (Apr 12, Protected content .
- Managing and Maintaining a Microsoft Windows Server Protected content (Jan 29, Protected content .
- Implementing, Managing, and Maintaining a Microsoft Windows Server Protected content Infrastructure (Oct 13, Protected content .
- Installing, Configuring, and Administering Microsoft Windows XP Professional (Jul 17, Protected content .
- Customer Service Excellence (June, Protected content .
- English courses at British Council and AUC.

- Germany courses at ÄDK authorized from Goethe Institute.

Education:

Egypt Aviation Academy Protected content Protected content .
Protected content have been in Institute of Computer and Information Technology of Aviation and Aerospace for Bachelor of Computer Science (Four Years).
EL BAYAN MODERN SCHOOL Protected content Protected content .
Protected content have been in EL BAYAN MODERN SCHOOL for elementary and High school Degree in mathematics department and Germany as second language.
Tala'e El Kamal Islamic Language School Protected content Protected content .
Protected content have been in Tala’e El Kamal Islamic Language School for primary.
Protected content
Professional Experience:

System Administrator at Al-Mansour Automotive CO. (November Protected content

• Hardware:
Protected content MSA Protected content V Protected content IBM V Protected content DS Protected content Protected content – IBM SystemX Protected content – HP DL Protected content , G6 – HP ML Protected content – HP ML Protected content - IBM SAN Switch – Tape Library HP MSL2024, IBM TS Protected content

- Design for new hardware and purchasing.
- Install New Hardware.
- Monitor use vendor Monitor tools + Operation Manager.
- Firmware upgrade.
- Make inventory system.

• Backup and Restore
Protected content backup Exec, DPM Protected content , DPM Protected content , DPM Protected content , DPM Protected content

- Designing Backup strategy regarding to business needs.
- Configuring Backup application to apply backup strategy
- Backup File Server, Mailboxes Databases, Archive Databases, SQL, Active Directory System State and Virtual Machines.
- Enable End User Restore User can restore his Data.
- Configuring Backup application to apply backup strategy.
- Check the backup Operation by making drill immediately backup or Restore. Check monthly backup tapes Offsite.
- Monitoring the backup time and restore estimated time.
- Troubleshooting

• File Server
Protected content Server Protected content Failover Cluster Manager Protected content , windows Server Protected content , Windows Server Protected content
Protected content Folder and My Documents Redirection)

- Configuring file server File Server Resource Manager regarding to Departments and users’ needs
- Administrated Shared Folder permissions and Redirected my document
- Monitoring file servers by using File Server Resource Manager and control data type.

• Active Directory Protected content
Active Directory Protected content

- Installed and configured an Active Directory Domain Controller.
- Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.
- Used DcDiag, NetDiag techniques for troubleshooting.
- Performed authoritative and non-authoritative restore operations.
- Diagnosed and resolved issues related to masters role failure and AD database.
- Designed, planned and implemented Group Policy, delegation strategies and OU structure.
- Created approximately Protected content accounts in Active Directory and migrated users by User State Migration Tool (USMT)

• Private Cloud (Hyper-V Protected content Failover Cluster Manager Protected content

- Design Hyper-V regarding to business requirements and budget using different architecture.
- Installed and configured Hyper-V hosts and Failover Cluster.
- Managed Hyper-V sites; manage nodes(Hosts), manage Virtual Machine , manage Failover Cluster Manager, use Virtual Machine Manager to centralize Virtual Machine control, user and group accounts in an Active Directory environment
- Monitoring
- Troubleshooting

• Microsoft Forefront Threat Management Gateway (TMG Protected content
Internet Security and Acceleration (ISA Protected content

- Implementing
- Administration

• System Center Configuration Manager Protected content
SMS Protected content

- Design and Install.
- Implementing.
- Created, Installed and tested SMS packaged applications.
- Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design.
- Assisted in identifying detail tasks, schedules and time estimations (effort and duration).
- Assisted in documenting management processes.
- Use System Center Configuration Manager Clients and Servers for windows update.
- Install Distribution point.
- Troubleshooting.

IT Specialist
September Protected content November Protected content

- Installed, configured, and provide troubleshooting for users computers (Windows 8; Windows 7; Windows Vista; Windows XP)
- Provided technical support for hardware/software configurations and applications
- Support more than Protected content
- Supported all remote offices On-Call (24x7)
- Created images for various divisions for all desktops and laptops using Acronis
- Provided technical support for hardware/software configurations and applications.
- Administered and supported local/LAN printers.
- Utilized Remedy for call logging using Trackit application.

Projects

• File Server Migration and consolidation Protected content Protected content
- My role: Project Manager, Use group policy for folder redirection and Microsoft data Migration Tool for shared folders, Hardware responsible.
• Iraq
- My role: Planning and Implementing demote and Remove child Domain Active Directory Protected content and promote Active Directory Protected content and file Server Protected content and Backup system
• Dubai
- My role: Technical Support solving PCs problems and troubleshoot ISA Protected content
• Relocate Data Center
- My role: Responsibly hardware disassembly, assembly and transport
• Yearly computers replacement
- My role: Planning and Implementing
• Yearly fixed asset
- My role: Technical support troubleshoot, Upload and download data on PDA
• Rebuild network for a small branch
- My role: As project manager

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