I am in search of a CUSTOMER SERVICE, SALES SUPPORT & ADMINISTRATION EXECUTIVE.
Based in Zhuhai city, Guangdong, China (near Macau).
Provide administrative support for a small foreign growing sales & service organisation, selling a unique nanotechnology-based product to shower and glass manufacturers in China and worldwide.
? Translate technical documents between English and Chinese
? Prepare internal reports
? Prepare, file, and distribute business documents
? Coordinate testing of products
? Arrange mail-outs and marketing campaigns
? Attend client meetings with Sales Managers to support the discussions
? Conduct basic training of client’s employees
? Help build friendships and strong business partnerships with clients
? Build partnerships with other organisations in the shower enclosure and shower glass manufacturing industry
? Provide marketing materials and marketing support to clients
? Help sales managers prepare client visit reports
? Find new prospects and client contacts and enter into the CRM system
? Keep information on all prospects and clients updated.
? Answer customer enquiries and requests
? Arrange to send out orders to clients and handle invoicing and payments and transportation
? Assist managers with their office and administrative work as required
? Process orders from consumers and post
? Liaise with overseas warehouse/distribution companies for them to post out orders in their country/region
? Supervise suppliers while mixing chemicals for us
Travel within Guangdong (frequently), elsewhere in China (occasionally) and overseas (rarely), will be required.
University degree, preferably in Business
Fluent English and Chinese (both written & spoken)
Microsoft Office (including Excel)
2-6 years customer service/administration/sales support work experience
Attention to detail
Enjoys helping others
Ultrashield Corporation are world-leading developers and manufacturers of innovative chemicals and industrial solutions for permanently converting glass, ceramics and other building products into Ultraclean Materials™ that are:
• Repellent to water, mud & greasy deposits (just like water off a duck's back)
• 'Non-stick' to dirt, grime and limescale (just like a 'non-stick' frypan)
• Protected to shield against long-term staining, etching and corrosion.
Based on proven German technology, but incorporating the latest international advances in nanotechnology, Ultrashield Corp is the first company to offer a genuine lifetime warranty, when used in conjunction with our unique after-care products.
By making surfaces stay clean longer (repellent) and much easier to clean ('non-stick'), we help shower, glass, ceramics and other manufacturers to add significant value to their products, clearly differentiate them against those of competitors, and build brand loyalty. This facilitates increased sales at higher margins.
Unlike legacy solutions, Ultrashield Corp's next generation technology is priced at a level that makes it ideal to be implemented as standard across a manufacturer's entire product range.
Our solutions also help consumers save up to 90% on cleaning time, while reducing the use of environmentally harmful cleaning chemicals and cutting down on water, energy and CO2 emissions associated with cleaning.
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