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Fleunt Hungarian Speaker Required (Sofia)

Hello,

at PartyGaming in Sofia we are currently looking for Customer Service Associate with Hungarian.

As a Customer Service Associate – Hungarian Speaking your main responsibilities will involve:

• Taking care of customer enquiries via email and/ or phone, assessing individual problems and taking appropriate action to ensure that customer’s needs are met
• Reporting on system bugs and general problems experienced by the customers to the specialized departments or CS Management
• Escalates suspicious customer activities – to the CS Management and Compliance Department;
• Maintain in depth knowledge of products and Standard Operating Procedures

As a Customer Service Associate – Hungarian Speaking your skills and qualifications will ideally include:

• Fluency in Hungarian
• English language skills to business standard
• The ability to perform well in a challenging environment
• Strong analytical skills
• Basic knowledge of Windows OS and MS Office applications; good typing skills

What we will be looking for:

This varied role requires someone with customer focus and excellent communication skills, who has a flexible approach to work, and understands the importance of providing a professional service to customers. With strong logical reasoning and ability to interpret detailed information, you will have a knack for influencing people and finding solutions in a fast paced environment.

Should this be of interest, please send a copy of your CV to Protected content

Thank you,
Anna

Sofia Forum