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Swedish Speaking Customer Service Representative (Tallinn)

MarkIT is an online IT purchasing system for companies. Our mission is to save time and money of international and local IT buyers in 26 European countries. MarkIT business model enables customers to buy directly from the major IT distribution companies in their local market and internationally. Company HQ, development centre and central customer service are located in Tallinn, Estonia.

We are looking for Swedish Speaking Customer Service Representative in Estonia. If you feel passionate about communicating with different people, like to be helpful, accept daily challenges and have proactive mindset towards helping customers succeed then this might be the right position for you.

Your main responsibility is to keep customers happy through everyday activities like:
Providing answers to customers' inquiries by phone and e-mail
Managing customer data and order entries
Monitoring and managing delivery time of orders
Creating offers for customers
Managing return and warranty cases, organizing logistics
Communicating with other departments, vendors and service partners

The main requirements:
Good communication and problem solving skills with strong customer service focus
Fluent in written and spoken Swedish and English
Good computer skills and interest or background in IT
Ability to work both in a team and independently
Norwegian or Danish language skill is an advantage

We offer:
Training upon arrival
Attractive working conditions in modern and comfortable office
International work environment, where you can be involved and share your ideas
Personal development and opportunity to grow inside of the company
Wide range of experiences and knowledge of IT market
Young, professional and dynamic team centralized in Estonia and colleagues all over Europe

Working time: Full-time work
Location: Tallinn, Estonia
Time of start: agreed
Please send your CV latest by 17th of November Protected content

Contact: Stina Kivistik, Service Quality Manager
E-mail Protected content Tel Protected content Protected content

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