Dutch Speaking Customer Service Advisor (Edinburgh)
Fantastic New Dutch Speaking Customer Service Opportunities
Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune Protected content , is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Dutch as well as English apply now.
Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.
Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.
You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.
•Fluent in English (spoken & written) as well as Dutch
•Experience of delivering exceptional customer service
•Working knowledge of MS Word and Excel
•Strong communication skills both written and verbal.
•Ability to work on own initiative as well as part of a team
•Working towards targets and deadlines
•Ability to remain calm under pressure
Languages - do you speak one of the following?
French, Dutch, Spanish, Dutch, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish
If so please call us now for information on other roles we have on at the moment.
Call Paul on Protected content more information.