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Back-office and Client Support Officer wanted (Frankfurt)

VTD is looking for an enthusiastic and motivated back-office and client support officer to assist in day-to-day client administration. The candidate will be encouraged grow close relations with key customer representatives, assisting in developing further expansion within the market. VTD manages exclusive & non-exclusive territories for Videotel Marine Int. in UK.

Videotel is the largest multi-media producer of high-quality maritime safety training software and materials serving the maritime community today. Videotel was established at the request of International Maritime Organisation (IMO) in Protected content produce and distribute safety and technical training material to the shipping industry.

In addition to providing award winning video programmes and courses to over 11,500 vessels, we also feature the largest portfolio of maritime computer based training formats (Video, Print, Multimedia, Online Systems) in the world. With over Protected content and over 10 million training hours accomplished to date, Videotel is assisting in promoting the learning of hundreds of thousands of seafarers across the globe.

The position demands excellent communication skills in spoken and written English. The following tasks will be part of the position:

1. Maintain, administrate and support existing VTD client
2. Maintain Client Contact, Support and Orders within VTD System
3. Research and develop new client-base and opportunities
4. Develop and Implement marketing strategies for VTD
5. Communication via email & telephone
6. The office is located in central Frankfurt
7. Work hours 09: Protected content / Full time.

The position is available now, as our current colleague is sadly leaving us for his home country.

Please feel free to send us your CV – we look forward to hearing from you!

Kind regards,

Henning M. Davies

Videotel Training Deutschland
Wielandstrasse 18
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Frankfurt Forum