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Fraud Analyst/Investigator (Trainee Level) German (London)


Salary : Equivalent to £24,000 per annum
Sector : E-commerce
Location: Central London
Hours: Protected content – 17: Protected content – Saturday or Sunday to Thursday)
Start date: 6 October Protected content
Duration: October Protected content March Protected content

Company Overview: Well-know, international e-commerce company based in Central London.

Duties:

• Researching and evaluating buyer or seller transactions
• Investigating suspicious buy/sell activity or trends
• Liaising with customers over the telephone and via email in German and English
• Updating internal database
• Evaluating the risk of fraud and report to your line manager
• Learning about fraud patterns and trends and then proactively identify fraud
• Taking action to minimize fraud
• Managing customer services quality levels

Requirements:
• Excellent written and spoken German and English skills and an ability to compose grammatically correct, concise and accurate written responses
• Working towards or achieved a 2:1 degree or above
• Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
• Excellent problem solving skills
• Demonstrated ability to analyse problems logically
• Self disciplined, diligent, proactive and detail oriented

Please send your CV to Protected content

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