German or Polish call centre/cust. service agent (London)
Do you speak German or Polish and English fluently? You would handle designated calls and emails in French or German or Polish providing quotations and assistance for passenger ferry bookings within your language skills, but must also have a good level of both written and spoken English.
The ideal applicants will be PC literate, have excellent organisational skills, and an eye for detail. You will also be a friendly and self-motivated individual who is able to work within a call centre environment.
Each applicant must be eligible to work in the UK and have a National Insurance Number and a bank account.
-Provide telephone and e-mail passenger ferry quotations
-Maintain service levels
-Provide Customer services
-Excellent written and spoken ability within language skills
-Retail travel or call centre experience is an advantage but not essential
-Excellent customer services skills
-A good geographical knowledge of Europe is desirable
-42.5 hours/week + overtime
-£18,000/year + overtime
Contract: temporary position Protected content contract) with the possibility to stay depending on the business.
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