We are currently hiring German Speaking Helpdesk Engineer for a global technology company, you will be providing Support for internal and external clients using IT Systems, receiving calls, providing first level support and log Incident reports into the logging system.
You should be familiar with the ITIL frameworks, perform quality assurance and prepare regular statistical reports to ensure that the Customer Satisfaction level meets the Companies standard. If you have a working knowledge of Web Architecture and look forward to take the next step in your career?
If you would like to find out more or if you would like to apply, please contact us on Protected contentProtected content . We look forward to hearing from you!