Position: Technology Support (x 3)
Location: Clerkenwell, London
Reporting to: Client Services Manager
Job Type: Permanent
Salary: £ Protected content
Language: English plus
English speakers with one or more of the following
Japanese, Chinese, Portuguese (Brazilian preferably)
Due to the rate of growth both in the UK and internationally we are expanding the technical support team in order to maintain our client service levels. We are looking initially for three people to join an expanding team who are an integral part of our solution. You will play a key role in delivering accurately configured, tested award winning software to our clients.
With over 3,000 clients Ve Interactive provides a suite of highly sought after software solutions to ecommerce websites from 12 offices around the world that helps our clients maximise their online potential.
Our technology team, head quartered in London, is a great place to work; full of ideas and innovation, it needs similarly creative minds to help carry on the startling progress already made.
Primary Technical & Personal Skills:
• Good knowledge of HTML and CSS
• Basic knowledge of JQuery selectors
• Attention to detail
• Organised to deliver high level of service
Primary responsibilities include, but are not limited to:
• Configuration of Ve’s software
• Create and maintain client campaigns
• Analyse and troubleshoot client issues
• Maintain technical product materials and current product knowledge
• Communicate new product and service opportunities, special developments, information, or feedback gathered to appropriate company staff
• Work closely with our internal departments and partners both in the UK and internationally.
The Ideal candidate will have the following skills and experience:
• Good command of the English language
• Experience in a technical role
• The ability to troubleshoot to resolve technical problems
• The hunger to thrive in a fast paced and dynamic environment
If you are interested in applying for this position, please contact Protected content
Other tech and customer facing related positions can be found at Protected content