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Receptionist for 58 room Boutique Hotel in Soho (London)

Land Union invests in hotel properties and operates them through its sister company Ming Hotels.
Land Union specialises in city hotels in the 5-star category ranging from 50 to Protected content . Only prime locations are considered. As a family-run business operating in a niche market, our hotels differentiate clearly from sterile large hotel chains; instead, we aim to offer thoughtful comfort, individuality, service, and experience.

For our Hotel in Soho we are currently seeking full time hotel receptionist.

You need to be proactive and have excellent communication skills, also you need experience of working as a hotel receptionist in a busy hotel environment.
Ready to work flexible hours.

·The Role:

Provide personalised, courteous service and information to guests
Maximise customer satisfaction and utilisation of hotel facilities by promoting hotel outlet and other facilities to guests
Adhere to Hotel and corporate guidelines
Maintain confidentiality with all guest information
Maintain up to date knowledge on events and activities in the city
Assists guests from arrival to departure
Personal Requirements:

Strong focus on business and sales
Natural attitude towards providing excellent quality service
Previous experience in a hotel or Service industry preferred
Excellent time management and organisational skills
Results focused
High level of motivation and enthusiasm is required as well as capacity to learn rapidly
Good team player with a flexible and cooperative attitude
Fluency in English both written and oral. Another languages are a plus.
Computer knowledge required. Experience with Fidelio/Suite8 is an advantage
Strong interpersonal skills

Mimis Hotel Soho
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